Raf advises clients across multiple industries on technology-related topics covering aspects such as digital strategy and transformation, IT operating model, customer experience, service management, adoption engineering, data analytics and AI & machine learning

About Raf

In his 15+ years across industry and consulting in North America, EMEA and APAC Raf has developed strong in-depth expertise in technology trends, business models, and behavioral economics. He has led large assignments in multiple countries covering diverse capabilities such as technology strategy development and implementation, organizational design and digital transformation, sales and commercial strategy, IT operating model, technology strategy and program governance and management. Raf is also the UK Markets Marketing Lead. 

A selection of Raf’s key projects has been indicated below:

  • Delivered a Proof of Concept for a mass transit provider in APAC that focused on AI & machine learning patterns to build a Forward Looking Risk Capability
  • Designed an IT Operating Model for a global marketing and advertising client with specific focus on DevOps and SRE to help automation across the technology value chain
  • Delivered a full end-end customer transformation program for a leading entertainment client that improved overall customer experience and streamlined operational and cost footprints
  • Led efforts on an internal ADL acquisition from due diligence through to post-acquisition integration

Outside of work, Raf is an avid sports enthusiast enjoying time on the golf course, skiing and tennis.  He also has a keen interest in organizational behavior and psychology. 

Past Experience
Liquidity Services
Head of Client Management & Change
Renoir Consulting
Management Consultant
Dun & Bradstreet
Relationship Manager
Education
Ryerson University, Toronto, Canada
MA, Marketing & Strategy
Western University, London, Canada
BA, Political Science
Prosci
Certified Change Management Professional
Prince2