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David vs. Goliath – Lessons from Market Liberalisation...

The Nineties saw a whole wave of market liberalisations. Arthur D. Little has helped former monopolies and market entrants alike in designing strategies for liberalised markets. Read about the views and conclusions from a new entrant's perspective.

Half of Your R&D Is Wasted – But Which Half and on What?

When the reengineering wave of the 1990s hit R&D operations, Chief Technology Officers (CTOs) jumped to justify their companies' R&D spending levels, striving for functional efficiency, process effectiveness, and value for money invested. Companies began streamlining processes, sending...

A Conversation Profits with Principles – The Transformation...

With more than 100,000 employees and assets valued at $80 billion, the Royal Dutch/Shell Group is a global giant in the energy industry, involved in the whole production process of fossil fuels – – from initial prospecting and recovery to final sale – as well as other businesses, such as chemicals...

Improving R&D Performance through Networking – Lessons...

The cost and complexity of R&D efforts today, coupled with accelerating technological change and shrinking product lives, create an urgent need to improve R&D performance. Canon and Sony do this by focusing their internal R&D efforts on the commercialisation of technology, while going...

Environmental Performance and Business Success – The...

"Environmental protection is a question of long–term survival for individuals, companies, and society. Activities must be adapted to nature's own limitations in terms of resource use and pollution. Environmental care must be a cornerstone in our operations and must characterize our daily work."Leif...

Technology Valuation – A Milestone on the Path from Art to...

If you believe that your chief source of sustainable business success is the company's skill, knowledge, and information, you are likely in the forefront of the new economy – an economy fueled by intellectual assets, rather than hard assets. And if you are an executive of a technology–based...

Reinventing Customer Management – Lessons from the Best of...

"The problem with our organisation is that we have our face to the boss and our backside to the customer!" This statement – quoted recently by the CEO of a major manufacturing corporation – expresses the frustration many managers have felt in their efforts to realise their vision of truly customer-...

Environmental Strategy – Stepping Up to Business Demands

Business leaders have recognized for some time that business decisions have environmental implications and environmental decisions have business implications. What's new is that a few companies on the cutting edge are finding ways to use the environment as a catalyst for business advantage. By...

Learning to Change and Changing to Learn – Managing for the...

Around the globe, across a wide variety of industries, senior managers are coming to us and our colleagues with the same urgent question: how can I prepare my organization to survive and thrive in an increasingly unknowable future?

From Manufacturing to Design – and Back Again

Until recently, manufacturers generally assumed that design should precede manufacturing in priority and prestige as well as in time. Today, however, there is growing recognition that design and manufacturing really are interdependent activities that work best when they maintain a continuous...